I ordered there one time. Never again.
1. Pizza was cold.
2. The delivery man was talking only english (for USA posters, imagine than you order there and the delivery man says you the price of the pizza in Spanish, without being able to say it in English).
3. 12$ pizza. I had only 20$, I gave him 20$ and he fled with it as soon he touched the 20$, without giving me my change money.
Wow, that's awful. My family had a bad experience with Papa Johns a few years ago (Pizza was two hours late, the lady on the phone was rude). I guess it depends on each franchise.