"most Americans" are more aware of their city government than their state government. Local media provides far more coverage to the cities served than to the state. A former mayor of a small city often has more recognition in public than a sitting state legislator. A big city alderman often carries more weight in the community than does their state senator.
This is true. Though I'd be shocked if even most Atlas people were knowledgeable enough to give an honest qualitative comparison of various systems of local government around the country.