The problem is that I worry the "black on black crime" lady at the end has become more or less representative of the base at large right now. How is one supposed to reconcile with people like that?
Yeah, that's the tough part. I think and hope that if they're exposed enough times to straight-forward facts that can't be stepped out of (ie, if he had more time and had been able to answer that), they'll run out of "what abouts" and maybe take some time to think about it.
I don't know if it will happen, but I'm not going to give up trying, nor give up hope.